Leadership 1: Fundamental Skills

Leadership 1: Skills for Inspiring Top Performance

It takes a special skill set to manage and lead others effectively. Research shows that most individuals, when first promoted to a management position, feel ill equipped for the role. More seasoned managers, when not provided with adequate training, have similar experiences.

Leadership 1 programThe Leadership 1 program is designed to provide new and experienced managers and supervisors with the fundamental skills needed to lead their staff to higher levels of productivity.

Program Length

2 days or 4 half days. This program can be tailored to meet your targeted objectives, using a variety of blended learning techniques. Some of the modules available include:

Day #1 Modules

  1. Leadership Approaches
    Challenges and Rewards of Being a Leader
  2. Situational Leadership
    Identifying the Development Level and Four Leadership Styles
  3. Key Communication Skills
    Key skills used most often: Show Appreciation, Focus on Specifics, Ask Effective Questions, and Listening Techniques
  4. Managing Performance Discussions
    Addressing performance issues in a way which encourages personal accountability and motivates real behavior change
  5. DiSC® Behavioral Styles
    Using the DiSC® model for understanding behavioral styles. Help managers understand themselves and how to interact most effectively with each individual they manage.

Day #2 Modules

  1. Performance Management Cycle
    Establishing goals and objectives, conducting consistent progress reviews and conducting performance appraisals
  2. Conflict Management
    Using the Thomas-Kilmann Conflict Mode Instrument to assesses an individual’s behavior in conflict situations.
  3. Leading Change
    Improving ability to lead change and generate employee support for change efforts
  4. Behavioral Interviewing
    Asking behavior-specific, targeted interview questions to determine a candidate’s ability to succeed in the job
  5. 360 Degree Feedback and Planning
    Creating an individualized Development Plan after receiving an individualized profile (self-rating) or 360 degree feedback from one’s manager, direct reports and peers.

Learning Instruments Used

  • Everything DiSC Management Assessment
  • Thomas-Kilman Conflict Mode Assessment
  • Optional 360 Feedback Assessnment

Benefits To The Organization

  • Generate greater support among staff for new policies, procedures and initiatives
  • Build stronger relationships with each direct report
  • Communicate in a way that reduces misunderstandings
  • Encourage a greater responsibility and accountability among your staff
  • Select the right candidate for a position
  • Feel more confident and knowledgeable as a Leader

Benefits To The Individual

  • Recognize methods for communication which improve productivity
  • Learn and practice techniques to address performance issues effectively
  • Understand and practice methods to manage performance during the entireyear, not just during the annual review
  • Learn interviewing techniques which will improve hiring decisions
  • Learn how to become a more effective leader of change
  • Identify current strengths and development needs as a manager